Lestara Home Hiring Success Story
Tawlent helped Lestara Home find and onboard the right talent in record time. Our dedicated recruiting team delivered a fully vetted, full-time virtual assistant at a monthly salary of $1,000, within just 1 month, demonstrating the effectiveness of our sourcing and screening process in connecting growing businesses with reliable remote talent.
Client
Lestara Home
Miami, FL
Position Filled
Virtual Assistant Staffing
Monthly Salary
$1000/month
Cost Savings
57 %
Tawlent helped Lestara Home find and onboard the right talent in record time. Our dedicated recruiting team delivered a fully vetted, full-time virtual assistant at a monthly salary of $1,000, within just 1 month, demonstrating the effectiveness of our sourcing and screening process in connecting growing businesses with reliable remote talent.
Client
Lestara Home
Miami, FL
Position Filled
Virtual Assistant Staffing
Monthly Salary
$1000/month
Cost Savings
57 %
How the Remote Employees Helped Lestara Home
Lestara Home had no shortage of momentum. Orders were coming in, customers were reaching out, and the brand was building a name for itself. What it didn't have was enough hours in the day to keep every moving piece organized, inboxes answered, orders tracked, schedules managed, without something slipping through the cracks.
Before the hire, admin work was squeezed in between everything else. Emails piled up, customer questions sat unanswered longer than they should have, and small operational tasks kept getting pushed to "later." The gap wasn't a lack of business. It was a lack of someone dedicated to keeping the back end running as smoothly as the front end looked.
The virtual assistant placed by Tawlent changed that almost immediately. Taking over inbox management, order and customer inquiry follow-up, and day-to-day scheduling, the assistant brought structure to tasks that had previously been reactive and scattered. Nothing about the workload changed. What changed was having someone dedicated to managing it.
Process improvements played a role too. Not every workflow was efficient out of the gate, and the assistant paid attention to that, noting where response times lagged, which tasks ate up the most time, and where small process fixes could prevent repeat problems. That feedback loop shaped how operations tightened over time.
The results showed up where it mattered: [response times / turnaround / owner bandwidth] improved by 95 %, driven not by any single fix but by consistent, reliable follow-through on the tasks that keep a growing business running. For a brand competing for attention and customer trust in a crowded market, having someone dedicated to keeping operations organized turned out to be the missing piece.
What the remote employee delivered
- Took ownership of inbox and customer inquiry management
- Handled scheduling, order follow-up, and day-to-day administrative tasks
- Identified workflow bottlenecks and helped streamline recurring processes
- Improved response times and follow-through on customer communication
- Brought consistency to tasks that had previously been reactive
- Reduced 78% in [owner time spent on admin / missed follow-ups / turnaround time]
- Took full ownership of daily operations, requiring minimal oversight
- Gave Lestara Home reliable operational support without hiring in-house
Hiring Strategies Implemented
Talent Sourcing & Headhunting
- Candidate Pipeline Development: Built a targeted pool of pre-vetted virtual assistant candidates matched to Lestara Home's scheduling and booking management needs.
- Role Scoping: Worked closely with the client to define responsibilities, required tools, and coverage hours for both positions.
- Rapid Sourcing: Leveraged Tawlent's existing talent network to surface qualified candidates within days, not weeks.
Candidate Screening & Vetting
- Background Verification: Conducted thorough background and reference checks to ensure reliability and trustworthiness.
- Skills Assessment: Evaluated candidates on scheduling software proficiency, organization, and customer communication skills.
- Interview Coordination: Managed scheduling and structured interviews to help the client make a confident, fast decision on both hires.
Skills Testing & Assessments
- Custom Assessments: Administered role-specific tests to confirm candidate competency before presenting finalists.
- Cultural Fit Evaluation: Assessed communication style and working habits to ensure alignment with Lestara Home's team.
Onboarding Support
- Smooth Transition: Guided both client and new hires through a structured onboarding process to ensure a fast ramp-up on booking systems.
- Documentation & Tools Setup: Assisted with setting up scheduling software access, workflows, and communication channels.
Payroll & Compliance Management
- Payroll Handling: Managed payroll setup so Lestara Home could focus on operations, not paperwork.
- Compliance Assurance: Ensured all hiring documentation met relevant employment and contractor regulations.
What Our Client Say
I couldn't be more pleased with the results I've seen since partnering with Tawlent for our hiring needs. From the very start, their team demonstrated a deep understanding of our business goals and found us a virtual assistant who perfectly aligned with our vision.
Client
